Joqiva subscription payments are handled by Paddle. Customer invoice payments remain direct bank transfers to your business; Joqiva does not receive, hold, move, settle, transfer, process or control customer invoice money.
What you get with Joqiva
Starter keeps jobs, quotes and invoices organised
Pro saves admin time with forwarded enquiries and automatic reminders
Team adds staff access, roles and stronger controls
Every plan includes 1 business account
Try Pro for 14 days. £0 today.
Customers pay straight into your bank account
Your records stay available if you cancel
Joqiva subscription billing is handled by Paddle. To start a paid plan or Pro trial, you add a payment method through Paddle first. Joqiva does not store card details.
PLANS
Choose the right plan for your business
Every plan includes jobs, quotes, UK invoices and bank-transfer payment tracking. Choose Pro to try Joqiva's automation for 14 days.
Billing
Starter
For sole traders and small service businesses that need the basics in one place: jobs, quotes, invoices and payment tracking.
Start a 14-day Pro trial through secure checkout. You are not charged today, and you can cancel before the trial ends.
Start Pro for 14 days
Your Pro trial starts after adding a payment method through secure checkout. You get Pro features with trial limits: 1 user, up to 50 new jobs, 100 smart enquiry drafts and 1 GB storage.
Payment details
A payment method is needed to start the trial. There is no charge today. The trial becomes a Pro subscription unless you cancel before it ends. Joqiva does not store card details.
Your records stay available
If your trial or subscription ends without an active paid plan, your account becomes read-only. You can still view records, download PDFs and export your data.
CUSTOMER PAYMENTS
Customers pay straight into your bank account.
Joqiva shows your bank details on invoices, lets customers tell you when they’ve paid, and helps you follow up overdue invoices. Customer payments go directly to your bank account.
Money goes straight to you
Customers pay your business bank account directly.
Bank details on invoices
Show your account name, sort code, account number and invoice reference clearly.
Customer can say they’ve paid
The customer can click “I’ve paid”, but this does not mark the invoice as paid.
You confirm the payment
Check your bank account, then mark the invoice as paid in Joqiva.
PLAN COMPARISON
Compare plans side by side
Use this table to check the main differences between Starter, Pro and Team.
Feature
Starter
Pro
Team
Core tools
Jobs, customers, quotes and invoices
Customer pages for quotes and invoices
Manual payment reminders
Smart drafts and email
Forward customer emails to Joqiva
-
Smart drafts from forwarded emails
-
Find similar past jobs
-
Quotes and payment reminders
Custom quote templates and wording
-
Quote follow-up reminders
-
Automatic payment reminders
-
Custom branding
-
Team access and controls
Staff users
-
-
Roles and admin controls
-
-
Accountant read-only access
-
-
Full activity log
-
-
Exports and support
Basic data export
Advanced data exports
-
-
FAQ
Questions before you start
Quick answers about trials, payments, UK invoices, customer pages and account access.
Can I start a Pro trial?
Yes. You can start a 14-day Pro trial by adding a payment method through secure checkout. There is no charge today. The trial includes Pro features with trial limits: 1 user, 50 new jobs, 100 smart enquiry drafts and 1 GB storage. It becomes £39/month unless cancelled before the trial ends.
What is included in the Pro trial?
The Pro trial includes forwarded email enquiries, smart enquiry drafts, quote follow-ups, automatic overdue reminders and custom branding, with trial limits: 1 user, 50 new jobs, 100 smart enquiry drafts and 1 GB storage.
What happens if I cancel or my trial ends?
Your account becomes read-only if there is no active paid plan. You can still view existing records, download PDFs and export your data.
Do all plans include UK invoices?
Yes. Starter, Pro and Team all include UK invoices, invoice numbering, customer invoice pages and invoice PDFs.
Are quotes and invoices limited?
Quotes and invoices are included as workflow features. Monthly limits apply to new jobs and smart enquiry drafts.
What counts as a new job?
A new job is created when you add a job from an enquiry, pasted message, forwarded email or template. Quotes and invoices for that job do not count as extra jobs.
Which plan includes forwarded emails?
Pro and Team include forwarded email enquiries. Starter lets you add enquiries yourself, paste messages or use templates.
Which plan includes automatic reminders?
Pro and Team include automatic overdue reminders. All plans include manual payment reminders.
Which plan includes staff users?
Team includes 3 users. Extra users are available on request.
Does Joqiva take customer invoice payments?
No. Customers pay your bank account directly by bank transfer. Joqiva helps you show bank details, track payment updates and send reminders.
Do I need a card processor for customer invoices?
No. Joqiva is built for bank-transfer invoice payments. Your Joqiva subscription billing is separate from your customer invoice payments.
Does Joqiva store my card details?
No. Subscription billing is handled securely by Paddle. Joqiva does not store your card details.
Does Joqiva replace Xero or QuickBooks?
No. Joqiva helps you manage enquiries, jobs, quotes, invoices and payment follow-ups. You can still use your accounting software or accountant for bookkeeping and tax.
Can I export my data?
Yes. You can export your records. Basic data export is included in all plans, and Team includes advanced exports.
Ready to try Joqiva with your own enquiries?
Start your 14-day Pro trial and keep enquiries, quotes, invoices and payment follow-ups connected in one place.
