Joqiva subscription payments are handled by Paddle. Customer invoice payments remain direct bank transfers to your business; Joqiva does not receive, hold, move, settle, transfer, process or control customer invoice money.
What you get with Joqiva
Starter keeps jobs, quotes and invoices organised
Pro saves admin time with forwarded enquiries and automatic reminders
Team adds staff access, roles and stronger controls
Every plan includes 1 business account
Try Joqiva free for 14 days. No card required and no automatic charge. Solo signups get a Pro trial. Team signups get a Team trial.
Customers pay straight into your bank account
Your records stay available if you cancel
Try Joqiva free for 14 days. No card required and no automatic charge.
Solo signups get a Pro trial. Team signups get a Team trial.
When you choose a paid plan, Joqiva subscription payments are handled by Paddle. Joqiva does not store card details.
PLANS
Choose the right plan for your business
Every plan includes jobs, quotes, UK invoices and bank-transfer payment tracking. Checking your account status…
Billing
Starter
For service businesses that need the complete job-to-payment flow with manual follow-ups.
£19/month
Annual: £190/year · save 2 months
Included usage
1 user
1 business account
Up to 100 new jobs per month
250 Joqiva AI uses per month
1 GB file storage
Quotes included
Invoices included
Includes
Complete enquiry-to-payment workflow
Add enquiries yourself and use starter templates
Jobs and customers
Quote builder and customer quote pages
UK invoices, numbering and customer invoice pages
Quote and invoice PDFs
Bank details and payment references on invoices
Customer “I’ve paid” reports and manual payment confirmation
Payment tracking and overdue invoice list
Manual follow-ups and payment reminders
Starter quote and service templates
Starter item library
Business, bank and VAT settings
Basic data export
Joqiva AI for pasted enquiries
Pro
For busy service businesses that want inbound enquiry tools, more Joqiva AI and automatic follow-ups.
Most popularSelected
£39/month
Annual: £390/year · save 2 months
Included usage
1 user
1 business account
Up to 500 new jobs per month
1,500 Joqiva AI uses per month
5 GB file storage
Quotes included
Invoices included
Includes
Everything in Starter, plus
Forward customer emails to Joqiva
Joqiva AI for forwarded emails and higher AI usage
One inbox for enquiries and jobs
Saved item library and similar past jobs
Automatic quote follow-ups and expiry reminders
Automatic invoice and overdue reminders
Reminder schedules and ready-to-use wording
Custom branding
Team
For businesses that need shared work, roles, staff assignment, accountant access, audit and exports.
£79/month
Annual: £790/year · save 2 months
Included usage
3 users included
1 business account
Up to 2,000 new jobs per month
5,000 Joqiva AI uses per month
20 GB file storage
Need more users? Ask us.
Quotes included
Invoices included
Includes
Everything in Pro, plus
Shared workspace for owners, admins, staff and accountants
Invite staff and add existing Joqiva users
Assign jobs to staff
Role-based admin controls
Accountant read-only access
Full activity and audit log
Advanced exports for admins and accountants
Priority support and assisted setup
Checking your account status…
INCLUDED IN EVERY PLAN
The essentials are included in every plan
Starter gives you the basics. Pro adds automation. Team adds staff access and stronger controls.
Add enquiries yourself
Jobs and customers
Quote builder
UK invoices
Customer pages for quotes and invoices
Quote and invoice PDFs
Bank details on invoices
Copy bank details
Customer “I’ve paid” button
You confirm payments
Payment tracking
Overdue invoice list
Manual payment reminders
Starter templates and item library
Business, bank and VAT settings
Basic data export
FIND YOUR PLAN
Which plan is right for you?
Pick the plan that matches how you work today, then upgrade when you need more automation or staff access.
Choose Starter if
You work alone and want a simple way to manage jobs, customers, quotes, invoices and payment tracking.
Best for the basics.
Choose Pro if
You want to save admin time with forwarded enquiries, Joqiva AI, quote follow-ups and automatic overdue reminders.
Best for saving admin time.
Choose Team if
You have staff, need roles, want accountant access and need clearer control over work and records.
Best for teams.
HOW JOQIVA HELPS
From enquiry to paid invoice
Every plan helps you manage the same daily process: enquiry, job, quote, invoice, payment update and reminder.
Enquiry
Job
Quote
Customer sees the quote
Invoice
Bank details
Payment updates
Reminders
Add an enquiry yourself, paste a message, use a template or forward an email.
Turn the enquiry into a job.
Prepare and send a clear quote.
Let the customer review and accept the quote online.
Create a UK invoice.
Show your bank details on the invoice.
See when a customer says they’ve paid.
Check your bank, mark the invoice as paid and send reminders where needed.
USAGE
How monthly usage works
Monthly usage limits apply to new jobs and Joqiva AI uses. Quotes and invoices are included.
New jobs and Joqiva AI have monthly limits
Each plan includes a monthly number of new jobs and Joqiva AI uses.
Quotes and invoices are included
Quotes and invoices are included as workflow features.
Usage resets each month
Monthly limits reset at the start of each new month.
Try Joqiva free for 14 days. No card required and no automatic charge. Solo signups get a Pro trial. Team signups get a Team trial.
Choose a Solo or Team trial
Try Joqiva free for 14 days. No card required and no automatic charge. Solo signups get Pro features with trial limits: 1 user, up to 50 new jobs, 100 Joqiva AI uses and 1 GB storage. Team signups get a Team trial for up to 3 users.
After the trial
Solo signups get a Pro trial. Team signups get a Team trial.
Your records stay available
If your trial or subscription ends without an active paid plan, your account becomes read-only. You can still view records, download PDFs and export your data.
CUSTOMER PAYMENTS
Customers pay straight into your bank account.
Joqiva shows your bank details on invoices, lets customers tell you when they’ve paid, and helps you follow up overdue invoices. Customer payments go directly to your bank account.
Money goes straight to you
Customers pay your business bank account directly.
Bank details on invoices
Show your account name, sort code, account number and invoice reference clearly.
Customer can say they’ve paid
The customer can click “I’ve paid”, but this does not mark the invoice as paid.
You confirm the payment
Check your bank account, then mark the invoice as paid in Joqiva.
PLAN COMPARISON
Compare plans side by side
Use this table to check the main differences between Starter, Pro and Team.
Feature
Starter
Pro
Team
Core tools
Jobs, customers, quotes and invoices
Customer pages for quotes and invoices
Manual payment reminders
Joqiva AI and email
Forward customer emails to Joqiva
-
Joqiva AI for forwarded emails
-
Find similar past jobs
-
Quotes and payment reminders
Quote follow-up reminders
-
Automatic payment reminders
-
Custom branding
-
Team access and controls
Staff users
-
-
Roles and admin controls
-
-
Assign jobs to staff
-
-
Accountant read-only access
-
-
Full activity log
-
-
Exports and support
Basic data export
Advanced data exports
-
-
FAQ
Questions before you start
Quick answers about trials, payments, UK invoices, customer pages and account access.
Can I start a Pro trial?
Try Joqiva Pro free for 14 days. No card required. There is no automatic charge. You choose any paid subscription explicitly after the trial. The trial includes Pro features with trial limits: 1 user, 50 new jobs, 100 Joqiva AI uses and 1 GB storage.
What is included in the Pro trial?
The Pro trial includes forwarded email enquiries, Joqiva AI, quote follow-ups, automatic overdue reminders and custom branding, with trial limits: 1 user, 50 new jobs, 100 Joqiva AI uses and 1 GB storage.
Can I start a Team trial?
Yes. Team signups get a free 14-day Team trial for up to 3 users. No card is required and there is no automatic charge.
What happens if I cancel or my trial ends?
Your account becomes read-only if there is no active paid plan. You can still view existing records, download PDFs and export your data.
Do all plans include UK invoices?
Yes. Starter, Pro and Team all include UK invoices, invoice numbering, customer invoice pages and invoice PDFs.
Are quotes and invoices limited?
Quotes and invoices are included as workflow features. Monthly limits apply to new jobs and Joqiva AI uses.
What counts as a new job?
A new job is created when you add a job from an enquiry, pasted message, forwarded email or template. Quotes and invoices for that job do not count as extra jobs.
Which plan includes forwarded emails?
Pro and Team include forwarded email enquiries. Starter lets you add enquiries yourself, paste messages or use templates.
Which plan includes automatic reminders?
Pro and Team include automatic overdue reminders. All plans include manual payment reminders.
Which plan includes staff users?
Team includes 3 users. Extra users are available on request.
Does Joqiva take customer invoice payments?
No. Customers pay your bank account directly by bank transfer. Joqiva helps you show bank details, track payment updates and send reminders.
Do I need a card processor for customer invoices?
No. Joqiva is built for bank-transfer invoice payments. Your Joqiva subscription billing is separate from your customer invoice payments.
Does Joqiva store my card details?
No. Subscription billing is handled securely by Paddle. Joqiva does not store your card details.
Does Joqiva replace Xero or QuickBooks?
No. Joqiva helps you manage enquiries, jobs, quotes, invoices and payment follow-ups. You can still use your accounting software or accountant for bookkeeping and tax.
Can I export my data?
Yes. You can export your records. Basic data export is included in all plans, and Team includes advanced exports.
