Bank-transfer instructions
Add account name, sort code, account number, payment reference, amount due and due date to every customer invoice page.
BANK-TRANSFER PAYMENT TRACKING
Track bank-transfer payments without touching your money.
Show clear bank-transfer instructions on invoices, let customers report when they have paid, and confirm payment only after checking your bank account.
Know who has paid, who has only reported payment, and who needs a reminder.
INVOICE PAGE EXAMPLE
Invoice INV-1042
- Amount due
- £1,250
- Due date
- 22 May 2026
- Status
- Awaiting payment
Pay by bank transfer
- Account name
- ACME Cooling Ltd
- Sort code
- 12-34-56
- Account number
- 12345678
- Reference
- INV-1042
Copy payment detailsI've paidDownload PDF invoice
HOW IT HELPS
How it helps
Make bank-transfer invoice payment clear for the customer and visible for the business owner.
Copy payment details
Customers can copy the payment details before making a bank transfer from their own bank.
I’ve paid button
Customers can report that they have paid, without Joqiva processing the payment.
Owner confirmation
A reported payment is not marked as paid until you check your bank account and confirm it.
Payment status tracking
See invoices that are awaiting payment, reported as paid, confirmed paid or overdue.
Reminders
Send manual payment reminders, with automatic overdue reminders available on Pro and Team.
CUSTOMER INVOICE PAGE
Customer invoice page
Each invoice can have a customer-facing page with the invoice total, due date, bank-transfer details, PDF download and a simple “I've paid” action.
ACME Cooling Ltd
Invoice INV-1042
Awaiting payment- Amount due
- £1,250
- Due date
- 22 May 2026
- Status
- Awaiting payment
Pay by bank transfer
- Account name
- ACME Cooling Ltd
- Sort code
- 12-34-56
- Account number
- 12345678
- Reference
- INV-1042
Copy payment detailsI've paidDownload PDF invoice
OWNER PAYMENT CONFIRMATION
Owner payment confirmation
The “I've paid” button does not automatically mark an invoice as paid. Joqiva shows the customer report to the business owner, who checks the bank account and then confirms the payment or marks it as not received yet.
Payment report
John Smith reported payment for INV-1042.
- Amount
- £1,250
- Reference
- INV-1042
Confirm paymentNot received yet
PAYMENT STATUSES
Payment statuses Joqiva tracks
Joqiva helps you see which invoices are still awaiting payment, which customers have reported as paid, which payments you have confirmed, and which invoices are overdue.
Awaiting paymentPayment reportedPaidOverdue
INV-1042John Smith£1,250Payment reported
INV-1043Bright Offices£860Awaiting payment
INV-1044North Clinic£2,150Overdue
WORKFLOW FIT
Where bank-transfer tracking fits
Payment tracking is part of the full Joqiva workflow: enquiry → job → quote → invoice → bank payment → reminder → closed job.
- 1Send the customer invoice with bank-transfer instructions
- 2Customer pays directly into your bank account
- 3Customer clicks "I've paid" on the invoice page
- 4You check your bank account
- 5You confirm the payment or mark it as not received yet
- 6Joqiva keeps the invoice and payment history visible
Workflow diagram. Final interface may change during pre-release.
SAFETY BOUNDARIES
Bank-transfer tracking is not payment processing
Joqiva does not collect, hold, transfer, settle or control customer invoice payments. Your customers pay you directly by bank transfer.
Your customers pay directly into your bank account.
Joqiva does not process customer invoice payments.
No card processing setup is required for client invoice payments.
A customer payment report is not the same as confirmed payment.
You confirm payment only after checking your bank account.
PLANS
Included in paid Joqiva plans
Bank-transfer instructions, customer invoice pages, copy payment details, the “I've paid” button, owner payment confirmation, basic payment tracking and manual reminders are included in Starter, Pro and Team. Automatic overdue reminders are available on Pro and Team.
Starter
Bank-transfer instructions, customer invoice pages, basic payment tracking and manual reminders.
Pro
Everything in Starter, plus automatic overdue reminders.
Team
Everything in Pro, with team access, roles and shared workflow control.
Related feature pages
Explore related feature pages or open the public demo to see the workflow in context.
Invoicing
Create UK invoices, share customer invoice pages and track bank-transfer payment status.
Explore UK invoicingCustomer invoice pages
Show invoice totals, bank-transfer instructions, copy payment details, “I've paid” and PDF downloads.
Explore customer invoice pagesPayment reminders
Follow up unpaid and overdue invoices with manual reminders, or automatic reminders on Pro and Team.
Explore payment reminder workflowsExample UK invoice
Review a customer-safe invoice example with due date, payment reference and “I've paid” wording.
See an example UK invoice with bank-transfer detailsBank transfer vs card payments
Understand the difference between bank-transfer status tracking and card payment processing.
Compare bank-transfer tracking with card payment processing